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You, or your insurance agent, may obtain a copy of the call log (Call Sheet) from records. There will not be a DPS Crash Report (CR-3) associated with this incident if the Information Exchange Form has been given to you.
Please go to TXDOT Crash Records Forms page.
(2): If the wildlife appears to be heathy and is not in your living quarters, Animal Services does not pick up the animal.
*Animal Services recommends calling with the address of the location with the barking animal(s).*Calls received after normal operating hours will be responded to the following business day.
*Animal Services recommends reporting the location where the dog was spotted.
Animal Services requests that deceased pets be placed in a box or wrapped in a trash bag and placed on the curb for pick-up.
(2): If concerned about possible cruelty, contact Animal Services at (972) 216-6283 or report online at: This link.
The City's 2018-2019 fiscal year tax rate is $0.734 per $100 assessed valuation. Article V, Section 2 of the Mesquite City Charter states it is the responsibility of the City Council to set the tax rate. To calculate your city tax bill you must divide the taxable assessed valuation of your home by $100, and then multiply that figure by $0.734. For example, John and Jane Citizen own an $80,000 home. Their city property tax is calculated as follows:
The value of most property in Mesquite is determined by the Dallas Central Appraisal District (DCAD), a separate governmental agency authorized by the Texas Legislature. The city does not set the value of your home. However, DCAD does provide the City with your property value, so the City can then prepare a tax bill which can be forwarded to your mortgage company or your residence for payment.
Some properties in the City of Mesquite fall within the boundaries of Kaufman County. The Kaufman Central Appraisal District (KCAD), also a separate governmental agency authorized by the Texas Legislature, is responsible for setting the values for such properties.
The City's 2018-2019 annual budget is $243,351,071.
The City of Mesquite charges $19.75 for twice weekly residential service, blue bag recycling and bulky item pick-up.
A water bill is calculated based on actual usage. The City has adopted water rates to recover the cost of providing water service to its customers. A $14.44 base amount is charged to all customers and includes 1,000 gallons of water. All consumption in excess of 1,000 gallons is charged based on a tiered rate structure.
Please visit this link to view the current tiered rate structure and an example of how a water bill is calculated
A sewer bill is calculated on actual usage subject to a maximum consumption level. The City has adopted sewer rates to recover the cost of providing sewer service to its customers. A $15.76 base amount is charged to all customers and includes 1,000 gallons of water. All consumption in excess of 1,000 gallons, up to a maximum of 8,000 gallons, is charged at a rate of $6.19 per 1,000 gallons
Please visit this link to view an example of how a sewer bill is calculated.
The Building Inspection Division cannot release gas to Atmos without an inspection and a Plumbing permit is required for ALL gas inspections. In order to obtain a Plumbing permit, you MUST be a homeowner or a Licensed Master Plumber. The homeowner or Licensed Master Plumber must apply for a permit at energov.cityofmesquite.com and do the required work, then call Building Inspection Division for an inspection. Once it passes inspection, the City of Mesquite will release the gas to Atmos.
Most construction and remodel jobs require permits. The best way to find out if you need a permit is to contact the City of Mesquite Building Inspection Office at either (972) 216-6212 or (972) 216-6213 between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. Listed below are some of the most common types of permits:
Certificate of Occupancy
Driveway / Sidewalk
Roof Repairs and Replacements
New A/C or Furnace
New Electric Service or Repairs
Patio Patio Covers
ALL Pools - Spas - Hot Tubs
Sewer or Water Line Repairs
Special Promotion (Commercial)
Moving of Buildings and Heavy Equipment
Temporary Sign Permits
(2): If the garage sale is commercial and held outside, a special promotion permit is required. If the garage sale is commercial and held inside, no permit is necessary.
Inspectors leave green or red tags when they have completed an inspection. A green tag indicates a property has passed the inspection and a red tag indicates the property has failed the inspection. If the property has failed the inspection, a detailed Inspection Report will be provided for you on your account on the Citizen Access Portal. Please visit CITIZEN ACCESS PORTAL and Log On to your account for in-depth inspection details.
By mail to: P.O. Box 850137Mesquite, TX 75185-0137
By email at: [email protected] By fax at: (972) 216-6469
In person at: 1515 North Galloway Mesquite, TX 75185-0137
For more information about the Public Information Act, the rights of requestors and the responsibilities of governmental bodies, visit:This link.
For information about holiday closing times, please visit the Health Clinic’s website.
For more information, please visit the Health Clinic’s website.
Volunteer Application: please click here.
For more information, contact Shawna Gaston at (972) 329-8332.
For more information, contact Shawna Gaston at (972) 329-8332 or visit: This link.
For more information about the application process and the current wait-list, visit: This link.
For more information about Mesquite Housing’s portability updates, visit: This link.
A - G- Briana JohnsonH-O - Bridget BorensP-Z - Brenda Diaz
For more information about the Housing Occupancy Technicians, visit: This link.
(2): If the vehicle is in a driveway, backyard, or is parked on the grass, call the City’s 24-hour hotline or report the issue online at: This link .
Trash can be placed outside for pickup beginning at 5:30 p.m. the day before it is scheduled for pickup. Click here to figure out what day.
EMS patient reports are available in the Fire Administration offices, located at 1515 N. Galloway, Mesquite, TX 75149. Office hours are Monday through Friday from 8:00 AM to 5:00 PM.
Click here to continue.
No registration is required for medical alarms. The City of Mesquite does require that fire alarms in commercial buildings be registered. This includes all buildings except single-family residential dwellings. A nonrefundable permit fee of $50.00 per alarm site with one fire alarm control unit is required for the issuance of a permit. If an alarm site has multiple fire alarm control units, a nonrefundable fee of $50.00 for the first alarm control unit and $10.00 for each additional fire alarm control unit is required. A permit is issued for one year and must be renewed annually by payment of the required fee. A new fee and permit is required upon a change in ownership or change in occupancy of the property. A new owner or occupant of a building with a fire alarm is required to obtain a new permit. This includes both fire alarms that are monitored and fire alarms that only sound on the premises. Owners of fire alarms in commercial buildings are also required to have their alarm systems inspected by a fire alarm technician once each year, and records of the inspection, testing and maintenance shall be maintained at the fire alarm site and available for inspection with the consent of the permit holder or other authorized representative. The owners of all fire alarms, both registered commercial and non-registered residential, are subject to fines for excessive false alarms or for failure to properly maintain a fire alarm system. Contact the Fire Marshal's office at (972) 216-6267 for further information.
It is our goal to conduct a fire inspection of each business in Mesquite at least once each year. To request an inspection or register a complaint regarding a fire hazard, call the Fire Prevention office at (972)216-6267.
To obtain forms and information regarding plan reviews and permits of fire protection systems, fire lanes, flammable liquid storage tanks please visit the "Fire Plan Review Process" page at the link below; or contact the Fire Prevention offices at (972) 216-6267.
Yes. The number is (972) 216-6316.
Fire station visits or requesting a fire truck to visit your special event can be accomplished by filling out our "Fire Station Visit / Fire Truck Visit Your Event Request" form. For more information, please contact Captain Travis Greenman at (972) 216-6349.
The City of Mesquite has adopted the 2015 version of the International Fire Code by adopting City Ordinances 4486 and 4499.
The items and systems requiring permitting is located in Ordinance #4499. Click here to obtain the permit fee schedule.
A permit can be obtained through our online Citizen Access Portal (CAP). Click here to apply for a permit.
The permit fee schedule can be obtained from the City of Mesquite Fire Marshal's Office website. Click here to obtain the permit fee schedule.
Yes, a permit can be phased. A phasing plan must be submitted to the Fire Marshal’s Office during the online permitting process.
Once a permit is issued to the applicant through our online permitting process, the permit holder can log on to the Citizen Access Portal and schedule the system test. All fire protection systems shall be pretested before an inspection is scheduled.
It is the responsibility of the company or the permit holder to schedule a system test through our online Citizen Access Portal (CAP). Click here to schedule a system test.
A fire alarm operational permit is required for all occupancies that contain a firealarm system that produces an alarm signal that would summon or cause to besummoned a Fire Department response in the event of a fire or system activation.
A nonrefundable permit fee of $50.00 per alarm site with one fire alarm control unit is required for the issuance of a permit. If an alarm site has multiple fire alarm control units, a nonrefundable fee of $50.00 for the first alarm control unit and $10.00 for each additional fire alarm control unit is required. A permit is issued for one year and must be renewed annually by payment of the required fee.
A Knox-Box application can be obtained at 1515 N. Galloway Ave. at the Fire Administration Office (upstairs) or it can be ordered online at the Knox website. Click here to order from Knox.
Knox-box placement depends on the type of Knox-box that was purchased. Contact the fire code official for information on where to install the Knox-box. For more information please call (972) 216-6349.
The Mesquite Veterans Memorial is a community-wide effort led by the City of Mesquite to build a new Veterans Memorial in Mesquite, Texas. The current Veterans Memorial, established in 1975, is at the flagpole in Heritage Square located in historic downtown Mesquite.
In 2010, an effort was started by a citizens group called Heroes of Mesquite to build a new place of reflection and education to recognize military veterans. It would be a destination to provide memory of the men and women of Mesquite who sacrificed their life in military service for our country, and in honor of those who have served. Through the diligent efforts of the Heroes of Mesquite, many community donations have been received since 2010. In 2017, a new community-wide campaign in partnership with the City of Mesquite is using the progress made by the Heroes of Mesquite to launch further public awareness and funding to design and build a new Mesquite Veterans Memorial. The campaign will seek donations from the general public, grant programs and corporate giving initiatives.
The design and construction of the Mesquite Veterans Memorial will be driven by public donations and corporate sponsorships. The location of the memorial will be at City Lake Park, 200 Parkview Street. The Mesquite City Council purchased property near the park as part of a master plan to connect the park to historic downtown Mesquite.
**Some non-traffic violations can also be kept off a person’s record. For more information on these options, visit the Municipal Court in person or contact by phone.
More information is also available by visiting the Municipal Court in person at 211 Municipal Way from 8:00 a.m. to 5:00 p.m., Monday through Friday.
Yes, they can have a direct deposit for a checking account and a second direct deposit for a savings account from a different bank or the same bank.
The direct deposit form does state a cancelled check is required, however, HR/Payroll does not require a cancelled check with submission of the form. We recommend employees confirm their bank account number and bank routing number prior to submitting the form. A pre-check process is completed on all direct deposits with the banks before activating the automated deposit of pay.
Employees will be able to go to any Bank of America and withdraw their entire paycheck from the card with no fee. There is no minimum dollar amount required to be maintained (or kept) on the card.
Bank of America will send these cards to the HR office. As they are received, HR will deliver them to the applicable department DPA for distribution to the employee. The employee will be responsible to activate the card.
No, you do not need an account with Bank of America to use the Cash Pay Payroll Card.
This is really more of a policy question. Below is the City’s policy regarding Rest and Meal Periods. Keep in mind, employees who do not receive rest or break periods may not alter their normal workday by leaving early and/or arriving late. If you require an employee to work thru lunch they should be compensated, which means it could possibly push them into overtime. If an employee works thru lunch, it should be approved prior to it occurring.
However, we know work happens. If it does happen, there will be an override in Executime that would allow you to delete out the lunch so that the employee would not be charged a break. However, this needs to be an exception and not the norm. If an employee continually does this without proper approval, we would need to look into disciplinary action.
I always recommend not allowing employees to work thru a break period to leave early/arrive late. Once you do it for one, you are expected to do it for all, which can not only create scheduling conflicts but also cause you to run into inadequate coverage issues.
The City’s policy on the recordkeeping and administration of discretionary time is below:
Therefore, discretionary time will not be tracked in Munis and should be kept in a manner approved by your department director.
Yes, this will be an option with the new payroll system. We will notify employees once the option for contributions as a percentage of pay is fully available with instructions on how to set it up.
There will be a lot of flexibility when it comes to this and every department may choose to do it differently. We will have the ability to set up time windows to prevent time from being recorded as overtime. For example, your department may determine that a 10-minute window is appropriate to allow for clocking in/out of shifts. If someone clocks in at 7:20am for a 7:30am shift, the time will be reported for payroll purposes as 7:30am.
Petting zoos are not allowed because of health and sanitary reasons.
Also, there is a handicap accessible playground at the girls’ softball complex.
You may obtain information from the following website:
The Mesquite Police Department is committed to unbiased policing. Acts of racial profiling are strictly prohibited by this department. Citizens who wish to file a complaint regarding an allegation of racial profiling may do by contacting the Mesquite Police Department Internal Affairs Section in person Monday through Friday, from 8 a.m. to 5 p.m. at 777 North Galloway Avenue, by email at [email protected] or by phone at 972-216-6236. Outside of the hours listed above, you may contact the on-duty watch commander at 972-216-6251 by email at [email protected].
Complaints may be filed by contacting the Mesquite Police Department Internal Affairs Section in person Monday through Friday, from 8 a.m. to 5 p.m. at 777 North Galloway Avenue, or by phone at 972-216-6236. Outside of the hours listed above, you may contact the on-duty watch commander at 972-216-6251.
Compliments or complaints with respect to any ticket, citation, or warning issued by a Mesquite police officer may be address by phone at 972-216-6236, by mail at 777 N Galloway Ave., Mesquite, Texas, 75149, or by email at [email protected].
Pick-ups can be scheduled by calling (972) 216-6285 or online at: Appliance Collection
Bagged grass clippings and leaves or brush piles no larger than 2 feet wide by 2 feet high by 4 feet long and weighing no more than 50 lbs. are picked up.
Large brush is collected Monday – Friday, once weekly. Large brush items are picked up at front curbs. Please do not block sidewalks with your debris.
The Composting Facility is located at 3550 Lawson Road, south of Cartwright Road. The facility is open daily (Monday, Tuesday, Thursday, Friday, Saturday) from 9:00 a.m. to 4:00 p.m., except Wednesdays, Sundays and holidays.
Acceptable Items: Trash, yard waste, fencing, furniture, lumber, appliances, automotive batteries, tires (limit 4). Small amounts of brick and concrete are also accepted.
Recyclable Items: Plastic containers, newspaper, magazines, telephone books, chipboard, cardboard, tin, steel, aluminum, glass, and all types of metal, and electronic waste (computers, monitors, televisions, etc.)
Unacceptable Items: Hazardous materials (pesticides, chemicals, solvents) paint, commercially generated waste, roofing materials, rocks, dirt, oil and other automotive fluids.
o Automotive fluids and oil filters
o Batteries of all kinds
o Chemical products for home use
o Cleaners and polishes
o Computers, cell phones, and electronics
o Craft and hobby supplies
o Fluorescent light tubes
o Lawn and garden chemicals
o Paint and home repair products
o Pool chemicals
Recycling and Collection Times
There is no need to separate items. All recyclables may be placed together in the same bin or blue bag. It is not necessary to rinse or remove labels from jars or cans. However, remove all liquid from containers to prevent contamination.
Glass may not be placed in a blue bag, only in a recycling bin. On rainy days, protect your bin from getting wet or simply save it for the next collection day.
*The City cannot assist with walk-ups or driveways that are on private property. 50/50 Cost Sharing
(2): Are you leasing the home?If you are leasing the home, it must pass a rental inspection performed by a Building Inspector. Renters must bring a copy of the lease agreement, personal identification and $50.00 deposit to the Water Billing Office.
If you are paying in person, the Water Billing Office accepts cash, checks, money orders and all credit cards except American Express.
If you are paying over the phone, the Water Billing Office accepts checks by phone or credit/debit cards through the automated payment system.
If you are paying online, the Water Billing Office accepts payment with direct withdrawal from checking accounts and debit or credit cards.
The Water Billing Office also accepts payments made at locations using Fidelity Express. For a list of these locations, contact the Water Billing Office at (972) 216-6208 or visit: This link .