As the Director of the Department, Libby provides strategic direction for the organization by setting goals and ensuring policies, procedures, and practices provide value-added services to citizens, management, and employees. Libby is often found counseling management about employee relations issues; chairing a committee on the City’s medical plan or policy manual, administering civil service examinations, responding to employee inquiries/concerns; working with staff to develop programs to build a better workplace environment and to enhance delivery of all services to our customers. Libby implements and evaluates all City hiring, employment, and benefit programs to make sure they are understandable, effective, and in compliance with state and federal regulations. Libby’s philosophy is, “Human Resources must be the bridge between the rules and regulations of the employer and the employee population."
Nick oversees the various divisions within the HR Department including the City's employment division. While managing the employment division, he is responsible for staying current with employment law changes, job posting requirements, recruiting, selection, the pre-employment processes and educating hiring supervisors on safe and legal hiring practices. Nick also provides guidance to supervisors and employees on City policies, HR processes and procedures and other workplace issues. In addition he oversees the compensation process which includes maintaining the City’s pay plans, conducting job analysis and salary surveys, and job description administration.
Pam provides clerical and secretarial support to the HR Department. She monitors department expenditures to include review, reconciliation and payment of all vendor invoices. She coordinates annual and amended budget activities. She also coordinates and schedules Trial Board and Civil Service meetings with all the Civil Service Commissioners and City Officials. Pam is also responsible for coordinating the annual service awards ceremony and Administrative Professional’s Day.
Kerry ensures compliance with State and Federal guidelines of the Family Medical Leave Act (FMLA). Kerry is responsible for providing consulting guidance and assistance to employees, department supervisors, managers and directors regarding policies, programs, recruitment, selection, retention, benefits, employee relations, compensation, legal compliance, training and development. She also researches and completes special projects for the HR Manager and/or HR Director.
Pamela prepares and processes the biweekly payroll for all departments and coordinates payroll activities with the Accounting Division and IT Department. She also maintains the Cities Human Resources Information/Payroll System utilizing various software applications, answers questions and provides information to employees and department payroll administrators about payroll procedures. As a Human Resources team member, Pamela serves as a resource for both employees, supervisors, managers, and directors regarding guidance on City policies and procedures.
Claudia serves as a leader on the Employment team by providing customer service answering the main HR phone number and assisting walk-in customers as needed. Claudia uses her bilingual skills in Spanish to assist customers and employees when needed. She also assists in the administration of civil service testing for police and fire; and researches and completes special projects for the HR Manager and/or HR Director. Claudia aids hiring supervisors with the contingent offer process and administers the pre-employment paperwork for new hires. Also, she is responsible for creating and conducting training on interviewing and recruitment and other courses to ensure effective employee training program.
Carla supports the Employment team by providing customer service answering the main HR phone number and assisting walk-in customers as needed. Her particular expertise is screening and processing all employment applications as well as internal job bids and volunteer applications. Carla assists in processing job requisitions and posting job vacancies on the City’s website which includes administering the City’s employment testing process for job applicants. Carla communicates with hiring supervisors on a regular basis and answers questions about the hiring and selection process. She also aids hiring supervisors with the contingent offer process and administers the pre-employment paperwork for new hires. Carla also provides support in civil service testing for police officer examinations.
The Benefits Manager oversees and provides support to the Benefits Division in the Human Resources Department. This function ensures compliance with the federal requirements for 1095c reporting. The Benefits Manager is also responsible for reviewing and performing quality checks on benefits plans. He assists with civil service testing and scoring during both entrance and promotional exams. The Benefits Manager provides analysis on critical hard to fill positions and recommends ways to attract, hire, train, and retain valued staff members and is Project Manager of the City’s Hiring Referral and Incentive Programs.
Denise serves all employees and retirees of the City of Mesquite with their benefits including health; dental; life insurance; AD&D; voluntary disability; critical care. She is a certified benefits administrator for Texas Municipal Retirement System (TMRS) and processes retirements for the City of Mesquite. Denise is also familiar with the payroll process and procedures. The City of Mesquite’s Cafeteria/ Section 125 Plan (known as Tax Saver) is also administered through Denise. She is one of the go-to people on the benefits team to assist with claim issues; questions concerning benefits and payroll; TMRS retirement procedures; and provides information for voluntary benefits.
Brandi supports the Benefits team by answering, researching and responding to employee and retiree questions regarding all City provided benefits. She also analyzes the functions of HR and makes recommendations to improve the effectiveness and efficiency of HR operations. Brandi is the compliance contact for the City’s preventive benefit requirement and maintains the wellness database for all City employees. She prepares, analyzes and evaluates a variety of HR data for presentation to City departments and HR staff. As a Human Resources team member, Brandi provides information to various individuals regarding the City’s policies, procedures, and benefits.
The Risk Management Division protects people and property that make our community a better place to work, live and trade. Charles is available to assist with all aspects of Property & Casualty issues confronting the City of Mesquite. Charles is responsible for providing and sourcing Risk Services that include protecting and insuring the City against loss of all types (Workers' Compensation, Property, and Liability); as well as City Safety Programs, Accident/Incident Investigation, Substance Abuse Prevention and related training needs.
Karina Ceron, Risk Specialist - ext. 6384
Karina maintains a variety of files, filing systems, and databases within the Risk Management Division. She also updates records for injury status changes when received and contacts departments to verify injured worker’s work status. Karina is responsible for collecting and preparing wages and time information for injured employees indisposed for a predetermined period. She is enthusiastic about the Worker's Compensation process and enjoys answering injured employee’s questions regarding their worker’s compensation claim.
Elizabeth Craven, Director of Human Resources
Pam Smith, HR Office Services Coordinator
Kerry Graham, Employee Services Coordinator
Pam Dunworth, Payroll/HRIS Technician
Ashlyn Hays, HR Generalist
Claudia Rodarte, Staffing Coordinator
Carla McKinnon, Human Resources Specialist
Nicholas Domovich, Human Resources/Civil Service Manager
Denise Childs, Benefits Administrator
Brandi Odom, Human Resources Specialist
Charles Gillenwater, Risk Manager
Karina Ceron, Risk Specialist
Leslie Davis, Risk Management Analyst