FAQs • Mesquite, TX • CivicEngage

Why is a fire engine sent when I call for an ambulance?: All Mesquite Fire Department Engines are staffed with at least one Paramedic and are equipped as advanced cardiac life support first responders. This gives the engine crew the capability to provide advanced airway access and administer cardiac drugs. A fire engine is sent automatically to assist an Ambulance (Mobile Intensive Care Unit (MICU)) on unconscious persons, cardiac complaints, breathing difficulties, active seizures, trapped persons and major vehicular collisions.

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1. Why is a fire engine sent when I call for an ambulance?: All Mesquite Fire Department Engines are staffed with at least one Paramedic and are equipped as advanced cardiac life support first responders. This gives the engine crew the capability to provide advanced airway access and administer cardiac drugs. A fire engine is sent automatically to assist an Ambulance (Mobile Intensive Care Unit (MICU)) on unconscious persons, cardiac complaints, breathing difficulties, active seizures, trapped persons and major vehicular collisions.

2. Can I get my blood pressure checked at a fire station?: Yes. Free preventive blood pressure checks are offered every day between 9:00 AM and 7:00 PM. Remember, in case of any illness or emergency, please call 911.

3. How can I get a copy of an EMS patient report?: To obtain a copy of an EMS patient report, the actual patient or another person with a written medical authorization signed by the patient must request the report through the Fire Administration office. Whether you are the patient or an authorized representative (as described above), you must bring proper identification. Due to the medical information contained in these reports, we are prohibited by law from releasing them without the patient's written authorization.
EMS patient reports are available in the Fire Administration offices, located at 1515 N. Galloway, Mesquite, TX 75149. Office hours are Monday through Friday from 8:00 AM to 5:00 PM.

4. How can I get a copy of a Fire Report?: To request a fire report, please visit the City Secretary's Office at 1515 N. Galloway, Mesquite, TX. This office is open Monday through Friday, from 8:00 AM to 5:00 PM.

5. How do I request a tour of a fire station?: Fire station tours can be arranged by appointment through the MFD Public Education Office. Please complete our online tour request form.

6. Can I get a fire engine to visit my children's school?: All requests for Fire Department presentations at Mesquite Independent School District locations must be made by a MISD teacher or administrator. Representatives from private schools and day care facilities should complete our online request form here to arrange a visit. Click here to continue to the the request form.

7. How can I find out about Fire Safety programs available through Mesquite Fire Department?: To learn more about the Mesquite Fire Department's Public Education program, please follow the link below.
Click here to continue.

8. How can I contact the Public Information Officer?: The Public Information Officer for the Mesquite Fire Department is Captain Jon Moore. He can be reached at (972)216-6349.

9. Do I need to register my Fire Alarm or Medical Alarm?: No registration is required for medical alarms. The City of Mesquite does require that fire alarms in commercial buildings be registered. This includes all buildings except single-family residential dwellings. A nonrefundable permit fee of $50.00 per alarm site with one fire alarm control unit is required for the issuance of a permit. If an alarm site has multiple fire alarm control units, a nonrefundable fee of $50.00 for the first alarm control unit and $10.00 for each additional fire alarm control unit is required. A permit is issued for one year and must be renewed annually by payment of the required fee. A new fee and permit is required upon a change in ownership or change in occupancy of the property. A new owner or occupant of a building with a fire alarm is required to obtain a new permit. This includes both fire alarms that are monitored and fire alarms that only sound on the premises. Owners of fire alarms in commercial buildings are also required to have their alarm systems inspected by a fire alarm technician once each year, and records of the inspection, testing and maintenance shall be maintained at the fire alarm site and available for inspection with the consent of the permit holder or other authorized representative. The owners of all fire alarms, both registered commercial and non-registered residential, are subject to fines for excessive false alarms or for failure to properly maintain a fire alarm system. Contact the Fire Marshal's office at (972) 216-6267 for further information.

10. How do I schedule a fire inspection?: Fire inspections are initiated in any of the following ways:
Request of the owner or occupant;
Citizen complaint;
Application for certain licenses or permits;
Routine inspection
It is our goal to conduct a fire inspection of each business in Mesquite at least once each year. To request an inspection or register a complaint regarding a fire hazard, call the Fire Prevention office at (972)216-6267.

11. What do I need to know about plan reviews?: For information regarding plan reviews and permits for fire protection systems, fire lanes or flammable liquid storage tanks, contact the Fire Prevention offices at (972)216-6267. Click here for more information.

12. How do I report a fire hazard?: Hazardous conditions may be reported to the Mesquite Fire Department Fire Marshal's office at (972)216-6267.

13. Is there an Arson Hot Line?: Yes. Please call (972)216-6316.

14. What is the best kind of fire extinguisher for my house?: A multipurpose fire extinguisher is best for the home. A type "ABC" extinguisher rated at 2A:10B:C is recommended.

15. How can I obtain a smoke detector?: Smoke detectors are widely available at home improvement stores and many other outlets. The Mesquite Fire Department also offers a Smoke Alarm Assistance Plan for residents in need. Click here for more information.

16. How can I relay a compliment concerning the Fire Department?: For compliments concerning the Mesquite Fire Department, please contact the Fire Administration offices at (972)216-6267 or visit us at 1515 N. Galloway, Mesquite, TX 75149. Office hours are Monday through Friday, from 8:00 AM to 5:00 PM. You can also write the Fire Chief directly.