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Parks & Recreation

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1. Will we need to pay the entire payment for the reservation of just the $100 deposit?

Complete payment is required when making your reservation. The $100 deposit is a cleaning and damage fee that is refundable as long you have cleaned, there are no damages and you have left the reservation on time.

2. Do we need to bring our own toiletries and cleaning supplies?

Parks and Recreation will provide all toiletries and cleaning supplies for you to use during your reservation.

3. Are we allowed to have waterslides, petting zoo, or trains at the park?

We do not allow waterslides at our parks as there are no water hook-ups at the pavilions.

Petting zoos are not allowed because of health and sanitary reasons.

4. Are there any other days besides the days listed that Westlake and Lakeside Activity Center are open for viewing?

Westlake can only be viewed on Monday from 6-7p.m. except on City holidays or during special events and Lakeside on Tuesday from 6-7p.m. except on City holidays or during special events.

5. Am I allowed to provide my own police officer for reservations at Lakeside Activity Center or Goodbar?

Parks and Recreation will provide the off-duty police officer at reservations that require an officer.

6. Why do I need to have a staff attendant at my reservation?

A staff attendant is required for events that have either a DJ with dancing, alcohol, or both as a safety precaution.

7. What will happen if I stay longer than my allowed time for a reservation?

Up to $100 may be deducted from the deposit if the facility is not cleaned properly and/or the equipment not returned to its original location. Patrons should check with the Mesquite Parks and Recreation attendant in an effort to avoid these charges. A detailed custodial report will be prepared for the responsible party if charges are assessed.

8. How long will it take to get my cleaning and damage refund?

Please allow up to 7-14 business day after your reservation to receive a refund.

9. How many days in advance do you need to make a reservation?

Reservations can be made up to 11 calendar months in advance. Reservations for Lakeside Activity Center, Westlake House and Goodbar Recreation Center require a weeks’ notice; other recreation centers need a 72-hour notice.

10. Will Parks and Recreation provide a projector, microphone or a sound system for my reservation?

The City does not provide projectors, microphones or sound systems for any reservation.

11. If I live in Balch Springs, but I pay taxes to the City of Mesquite and my children attend an MISD school will I get the resident rate?

Persons making a reservation must show proof of Mesquite residency (driver’s license, utility bill, etc.).

12. Am I allowed to have someone else pay for my reservation?

The person who makes the reservation has to be the one who pays for the reservation.

13. If I cancel my reservation will I get a full refund?

Cancellations made more than 7 days from the scheduled date of a reservation will be assessed a 25 percent cancellation fee. Cancellations made less than 7 days from the scheduled reservation date will be assessed a 50 percent cancellation fee.

14. When I reserve a pavilion will I be allowed to use the baseball fields?

Baseball fields that are located at our parks are not included with your reservation rental.

15. Are we allowed to have balloons at the swimming pools?

Balloons are not allowed at any of our pool. If the balloons pop they can get in our filtration system and cause damage to the pool pump.

16. Will everyone who enters the pool have to pay an entry fee even if they do not get in the pool?

If you enter a pool facility you are required to pay an entry fee even if you do not swim.

17. How do I report a park problem?

You may report a problem with a park by calling Parks and Recreation Administration at 972-216-6260. Report a Park Problem