FAQs • Mesquite, TX • CivicEngage

Can I take care of my citation by phone?: Unless you wish to pay your citation in full, which may result in a conviction, you may not handle your citation by phone. The automated system and Court Clerks can provide you with information over the phone, but cannot process any options over the phone. You must make an appearance at the Municipal Court in person or by mail to make a disposition on your citation.

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Municipal Court

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1. What are the Court’s hours of operation?: The Municipal Court lobby is open from 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays.

2. Where can I get information on Marriage Licenses, Death Certificates, Birth Certificates, Civil Suits and Occupational Licenses?: The Municipal Court does not handle these matters. Refer to the Dallas County Court, Precinct #2, located at 823 North Galloway, Mesquite, TX, or call (972) 285-5429.

3. Where can I pay Photo Red Light tickets?: The Municipal Court does not handle Photo Red Light tickets. Your payment can be made by mail or online by following the directions on your notice. For more information, contact the Customer Service Center at (972) 422-7900, Toll Free at 1-866-527-9470 or contact Officer Brady Sipes at (972) 216-4150.

4. Where do I register my car, obtain a handicap placard or obtain license plates?: The Municipal Court does not handle these matters. Contact the Dallas County Tax Office at (972) 285-4666 or online at: This link.

5. The automated phone system gives me a court date, but it does not give me a time. How do I know what time to appear?: The automated phone system gives me a court date, but it does not give me a time. How do I know what time to appear?

6. How long do I have to take care of my citation?: You must make an appearance in the Municipal Court within 12 days of your citation. Appearances can be made in person or by mail only. Phone calls are for information only and do not qualify as an appearance.

7. Can I pay my citation online or over the phone?: Some cases can be paid online or over the phone. However, doing so prior to making a disposition with the Court may result in a conviction being reported against you. Contact the Municipal Court before making a payment online or over the phone if you are unsure how making a payment will affect you.

8. Can I take care of my citation by phone?: Unless you wish to pay your citation in full, which may result in a conviction, you may not handle your citation by phone. The automated system and Court Clerks can provide you with information over the phone, but cannot process any options over the phone. You must make an appearance at the Municipal Court in person or by mail to make a disposition on your citation.

9. What options do I have to keep a citation off of my driving record?

Many traffic violations can be kept off a driver’s record by making the correct disposition. Read your citation in full to see if you qualify for these options. For more information, contact the Municipal Court at (972) 216-6206 or visit: This link.

**Some non-traffic violations can also be kept off a person’s record. For more information on these options, visit the Municipal Court in person or contact by phone.

More information is also available by visiting the Municipal Court in person at 211 Municipal Way from 8:00 a.m. to 5:00 p.m., Monday through Friday.

10. How can I get information on a citation that was issued to a juvenile?: State Law states that juvenile records are sealed except to the juvenile or parent or legal guardian of a juvenile. A juvenile and/or their parent or legal guardian must appear in person with their identification and sign release forms in order to receive any information on any juvenile case. Even after the juvenile has seen the Judge and made arrangements with the Court, the case is sealed and requests for information must be made in person with identification and release forms signed. State Law prevents clerks from giving any information for any juvenile case over the phone, no matter what the status of the case is.

11. I received a Jury Summons for a court case in Mesquite Municipal Court. Does the Mesquite Municipal Court have jury trials?: Yes. The Mesquite Municipal Court does hold jury trials. As a Mesquite resident, you may be summoned to report for jury duty. Summons are sent by mail, and exemptions and disqualifications can be found on the summons sent to you.