Show All Answers

1. How can I apply for a Franchise Permit?

All permits are applied and issued through the City’s online permitting system. The City’s permitting system is available online here.

2. How can I report a flooding issue?

Flooding issues can be reported to the City’s Storm Water Specialist, Jasmine Ferrell. Email
Email: jferrell@cityofmesquite.com
Phone: 972-329-8537

3. What are the requirements for building a new fence or replacing an existing fence?

Building Inspection requires a sketch of the fence location relative to the house, the height of the fence and the materials of the fence posts and pickets. For more information, visit: This link . The City’s permitting system is available online see here.

4. How do I find my property line?

Identification of the location of a property line is important when installing a fence or
other improvements on a piece of property to ensure it does not cross the property line and
that required setbacks from the property line are maintained. Property lines are usually
monumented with an iron rod driven into the ground at the property corners. The iron rod is
often 3-inches to 6-inches below ground to avoid being disturbed and can be difficult to
find. Older land surveys often used materials other than iron rods to monument a property
corner such as tree stumps, wagon wheels, large boulders, etc.
Identification of the location of a property line may often take the services of a Registered
Professional Land Surveyor (RPLS). The State of Texas maintains a registry of Registered
Professional Land Surveyors at the Texas Board of Professional Engineers and Land Surveying website at: here
Engineering Records

5. Who do I contact about property line disputes?

The City does not mediate disputes between property owners related to location of
property lines or alleged encroachments across a property line (such as a fence or other
improvement). This is a civil matter between property owners that is often best worked out
by courteous conversation and negotiation between the property owners. If the dispute
cannot be worked out by conversation and negotiation another more involved alternative is
hiring an attorney to file a civil law suit to have a judge or jury review the evidence and make
a judgment.

6. Who do I contact to locate utility lines on my property?

Water and sanitary sewer main in City alley or street right-of-way can be located by
calling the Utility Division at 972-216-6278 to request a locate. Locates can take up to 2-
working days to complete. The City does not keep records regarding the location of water or
sanitary sewer services on private property. Location of water or sanitary sewer services on
private property can often be deduced by locating sewer main cleanouts or water control
valves on the property.
State law requires notification of the 811 service to request locates before digging. This is for your safety as accidentally hitting a electric power cable or gas main can lead to serious injury or death. Gas, Phone, Cable TV and Electric Power lines can be located by calling 811 or by visiting:

Texas 811

7. What is the status on the pavement repair project on my street?

For information about the status of a pavement repair project, contact the Streets Division at (972) 216-6282. Or for the status of large construction projects please see the City’s Construction Project website here

8. What is the status on the water project on my street?

For more information about the status of a water project, contact the Utilities Division at (972) 216-6940. Or for the status of large construction projects please see the City’s Construction Project website here.

9. How do I find out if my house or property is within a FEMA mapped floodplain?

The Federal Emergency Management Agency (FEMA) is the federal agency that maintains floodplain mapping for the City. FEMA operates a website at https://msc.fema.gov/portal that allows you to look up your property location or address to see if a particular address or location is in the floodplain.

10. Can I get my property or home out of the floodplain so I do not have to pay flood insurance?

Mortgage companies that finance properties makes determinations based on information on the Federal Emergency Management Agency (FEMA) Flood Insurance Rate Map (FIRM). Information on the FEMA Flood Insurance Rate Map is based on engineering studies and survey information. Removing property from a FEMA flood-zone requires filing information with FEMA. This usually requires hiring a registered surveyor, or engineer to prepare a FEMA Elevation Certificate (see This link).