Frequently Asked Questions

Code violations can be reported through the City’s 24-hour hotline at 972-329-8704 or online.

8 inches.

High grass notices are only sent out one time in a calendar year and remain in effect for one year from the date of the first notice. During that year the City is not required to send further notices.

The owner or resident is responsible for maintaining 50% of the area, from property line to property line, splitting the alley in half. Maintenance includes tree limbs, trash and grass.

1. If the vehicle is on the street, contact the City of Mesquite Police Department’s Non-Emergency line at: 972-329-8704
2. If the vehicle is in a driveway, backyard, or is parked on the grass, call the City’s 24-hour hotline or report the issue online.

If the violation was reported online, a confirmation number should have been received to track the status of your complaint. If the confirmation number has been misplaced, call the Environmental Code Office at (972) 329-8704.

Trash can be placed outside for pickup beginning at 5:30 p.m. the day before it is scheduled for pickup.

Yes. Depending on the violation, some requests for extensions can be accommodated. Contact the Inspector listed on the violation notice or the Environmental Code Office to discuss your request.