myMesquite

myMesquite App Logo (Banner)

The City of Mesquite offers the customer service platform called myMesquite. The public can submit service requests in the palm of their hand using the mobile app – or through a link on the City of Mesquite website. It’s an opportunity for the public and the City to work together to address street repair, code issues, crime concerns and more. No registration is required. However, if users create an account, they can track progress of their requests.

New! Get the updated myMesquite app.

Fast, Transparent, Convenient

  • Streamlined: Report issues without the need to create an account.
  • Accountable: Monitor the progress of reported issues (with an account).
  • User-friendly: Streamlined communications allow you to reach any City department from a single platform.

Already have the app? Uninstall and install the newly updated app.

Apple App Store Logo
Google Play Store Logo

How to Download

Despite its new features and look, the app retains its original name. Accessing these new features is as easy and does not require an account.

  1. Navigate to the Apple App or Google Play stores on your mobile device.
  2. Search for "mymesquite." Download and install the app.
  3. Once installed, find and launch the application from your home screen.

Website version

Report a concern using the desktop version on your computer by visiting the myMesquite portal.

myMesquite Call Center

The City recommends using the website or the app to report concerns. However, if you need to reach the City by phone, the myMesquite Call Center operates 24/7 and is staffed by Customer Service Representatives trained to receive calls and actively listen to residents' concerns. Based upon the situation, Customer Service Representatives will input service request(s) or transfer the caller to the appropriate department to complete a transaction. To reach the myMesquite Call Center, please call 972-288-7711.

Privacy Policy

City of Mesquite Mobile App

The City of Mesquite, myMesquite app, is using SeeClickFix and its subsidiaries are committed to respecting and protecting your privacy. The City of Mesquite is using SeeClickFix, an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that allows City of Mesquite residents to report non-emergency related issues to the city. SeeClickFix can be used via the web on a desktop computer, laptop, mobile phone, or tablet.

SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.