- Home
- Government
- Departments
- Solid Waste
- Residential Solid Waste
- Driveway Service
Driveway Service
Wherever your driveway is – whether it’s in the front or back – that is where your trash will be collected.
- Why is the City moving to Driveway trash pick-up service?
-
The City Council approved the move trash pick-up service permanently to the front of some homes early in 2024 because negotiating older, narrow alleyways is causing damage to trash trucks, fences, and ruts in alleyways - all of which are costly to repair. In addition, the Solid Waste staff has experienced many dangerous conditions in alleyways when picking up trash such as hanging branches and limbs from trees, mud, broken trash container brackets and more. These conditions make trash pick-up unsafe and costly. Switching to front driveway pickup in certain neighborhoods will make the alleys safer and cleaner, cause fewer ruts in the alleys and help trash vehicles avoid damage to fences and utilities. The change will help the City avoid spending an estimated $50 million in alleyway pavement repairs. Visit the Driveway Service webpage for more information.
- Is the Driveway Service change temporary?
-
No. This is a permanent change to trash service because negotiating older, narrow alleyways is causing damage to trash trucks, fences, and ruts in alleyways - all of which are costly to repair.
- What locations are affected?
-
Visit the searchable map to find out if your home is affected by this change.
- Do I place my trash can on the street or driveway?
-
We ask that you place your trash can and recycling where crews can easily reach them on or near the driveway. This can be on your driveway or in the grass near the driveway.
- Where do I place my trash cans when not being collected?
-
Please retrieve your cans following pick up and place them against your garage or on the side of your house.
- Will the City issue fees for improper placement of trash?
-
Initially, the City will not issue a fee if trash is not placed at the driveway. We will have an extensive education period to help residents adjust to the change.
- Do I have to buy a trash can from the City?
-
No - residents have a choice on the trash can they use. The City will provide a can for a one-time $75 charge. This will recover the cost of repairs or replacement of the can.
- What if I'm unable to move my trash can to the driveway?
-
As is the current process, the City is happy to provide support for disabled and elderly residents who cannot move their trash can themselves. Please call 972-216-6285 for assistance.
- Is the City still going to repair my alley now that driveway service is in place?
-
Yes. The City’s Street Division will continue to make repairs to make alleys drivable for other utility companies. This change reduces the need for full reconstruction of alleys, but the City will still make minor repairs where needed.