Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
You, or your insurance agent, may obtain a copy of the call log (Call Sheet) from records. There will not be a DPS Crash Report (CR-3) associated with this incident if the Information Exchange Form has been given to you.
Please go to TXDOT Crash Records Forms page.
(2): If the wildlife appears to be heathy and is not in your living quarters, Animal Services does not pick up the animal.
*Animal Services recommends calling with the address of the location with the barking animal(s).*Calls received after normal operating hours will be responded to the following business day.
*Animal Services recommends reporting the location where the dog was spotted.
Animal Services requests that deceased pets be placed in a box or wrapped in a trash bag and placed on the curb for pick-up.
(2): If concerned about possible cruelty, contact Animal Services at (972) 216-6283 or report online at: This link.
The City's 2019-2020 fiscal year tax rate is $0.734 per $100 assessed valuation. Article V, Section 2 of the Mesquite City Charter states it is the responsibility of the City Council to set the tax rate. To calculate your city tax bill you must divide the taxable assessed valuation of your home by $100, and then multiply that figure by $0.734. For example, John and Jane Citizen own an $80,000 home. Their city property tax is calculated as follows:
Please note this is the City's portion of your annual tax bill.
The value of most property in Mesquite is determined by the Dallas Central Appraisal District (DCAD), a separate governmental agency authorized by the Texas Legislature. The city does not set the value of your home. However, DCAD does provide the City with your property value, so the City can then prepare a tax bill which can be forwarded to your mortgage company or your residence for payment.
Some properties in the City of Mesquite fall within the boundaries of Kaufman County. The Kaufman Central Appraisal District (KCAD), also a separate governmental agency authorized by the Texas Legislature, is responsible for setting the values for such properties.
The City's 2019-2020 annual budget is $256,767,732.
The City of Mesquite charges $21.25 for twice weekly residential service, blue bag recycling and bulky item pick-up.
A residential water bill is calculated based on actual usage. The City has adopted water rates to recover the cost of providing water service to its customers. A $15.16 base amount is charged to all customers and includes 1,000 gallons of water. All consumption in excess of 1,000 gallons is charged based on a tiered rate structure.
Please visit this link to view the current tiered rate structure and an example of how a water bill is calculated
A residential sewer bill is calculated on actual usage subject to a maximum consumption level. The City has adopted sewer rates to recover the cost of providing sewer service to its customers. A $16.39 base amount is charged to all customers and includes 1,000 gallons of water. All consumption in excess of 1,000 gallons, up to a maximum of 8,000 gallons, is charged at a rate of $6.44 per 1,000 gallons
Please visit this link to view an example of how a sewer bill is calculated.
The residential Drainage Utility District fee is $5.00 per month per single family residence. The commercial rate is 12 cents per 100 square feet of impervious area. This fee is used to meet federal storm water permit mandates and to fund drainage improvement projects throughout the city.
1515 N. Galloway Ave. First floor; Monday through Friday: 8:00 a.m. – 5:00 p.m.
Master Card, Visa, Discover, checks, money orders and cash.
Permits will vary in cost according to type of application. Refer to the Permit Fee Schedule for further information.
Permits are required when there is new construction, repairs, remodels, windows, exterior doors, demolitions, electric, plumbing, AC/heating, signs as well as other items. Projects that are considered cosmetic, such as new wallpaper, carpet, paint, cabinets, or trim work do not require a permit. Please visit other areas of our web site or contact Building Inspection for any questions concerning your specific project.
If you are replacing less than 50% of your total fence with the same material and in the same location you do not need a permit. If you are moving any portion of the fence or changing the material, you must apply for a permit.
If you make a request for inspection before 4:00 PM on a business day, you may request the inspection for the following business day. The inspection will take place between 8:30 AM and 4:00 PM.
A pre-construction meeting is required for commercial projects and new residential dwellings.
For commercial projects the inspector may authorize the electric meter release after all electrical panels, switchboards and boxes are finished and is safe to energize. A Temporary Release of Utilities permit and release by inspector will be required before the meter is released. For residential projects the Final Electrical Inspection must have passed before the meter is released. A Clean and Show permit and release by inspector is required for vacant commercial properties.
A Certificate of Occupancy, or C.O., is required for all buildings, structures and land that are occupied or used. When a tenant leases a new space or premise, a C.O. will be required. Upon issuance of a C.O. and approval of all required inspections, utilities will be released with the new tenant’s name.
A new Certificate of Occupancy is required anytime there is a change in ownership, name of business, square footage or use. All new buildings, including unoccupied shell buildings require new C.O.’s.
Under certain circumstances portions of building may be approved to be used for various purposes prior to the permanent Certificate of Occupancy.
Anyone applying for a permit must first apply for a Professional License. A home owner may apply for a professional license to perform work on his/her homestead at no cost. You must provide the following documentation to apply for a Professional License:
The Building Inspection Division cannot release gas to Atmos without an inspection. A plumbing permit is required for ALL gas inspections.
Due to the specific circumstances of some projects, the Building Official can extend permit deadlines in some cases. Contact the Building Inspection Office at (972) 216-6212 for more information.
(1): If the garage sale is residential, no permit is required. Residents are allowed to hold two garage sales per year, for no more than three days at a time.
(2): If the garage sale is commercial, under some circumstances a special event permit may be required. Please contact Building Inspection for more information.
Mechanical, Sign, Backflow, Irrigation and General Contractors cost $100.00. There is no charge for Plumbing and Electrical Contractors or Homeowners.
Please visit CITIZEN SELF SERVICE and Log On to your account.
Inspectors leave green or red tags when they have completed an inspection. A green tag indicates a property has passed the inspection and a red tag indicates the property has failed the inspection. If the property has failed the inspection, a detailed Inspection Report will be provided for you on your account on the Citizen Access Portal. Please visit CITIZEN SELF SERVICE and Log On to your account for in-depth inspection details.
To track the status of a permit, please visit CITIZEN SELF SERVICE and Log On to your account.
No, all permits are posted digitally.
Each trade must obtain their perspective permits, the General Contractor is responsible for the Building Permit.
As a homeowner you may apply for a permit but this puts all liability on you; not your contractor. The City encourages homeowners to have their contractors obtain permits unless the homeowner is actually doing the work themselves.
Monday thru Saturday from 7:00AM until 10:00PM. No work may be performed on Sundays or official holidays within 500 feet of any residential district. Special permission from the Building Official may be requested.
Yes, you must first be approved by the Board of Adjustments before applying for a building permit. Please visit Planning and Zoning for additional information.
Each City Councilmember represents a different district throughout Mesquite. Use the following link to find the Councilmember that represents your area. Please click on this link .
There are several representatives that serve the Mesquite area. For a complete list of County, State and Federal representatives and their contact information, visit: This link.
The City of Mesquite City Council meetings are held at 7:00 p.m. on the 1st and 3rd Mondays of each month. The meetings are held at 757 North Galloway Avenue in the City Council Chamber. To view the most recent City Council agenda, click This Link.
Requests for birth certificates are made through the Dallas County Clerk’s Office. For more information, visit: This link
A: Requests for death certificates are made through the Dallas County Clerk’s Office. For more information, visit: This link.
To request information from the City of Mesquite, please contact City Secretary Sonja Land using one of the methods listed below:
For more information about the Public Information Act, the rights of requestors and the responsibilities of governmental bodies, visit: This link.
The City of Mesquite Health Clinic is open Monday – Wednesday 8:00 a.m. – 11:30 a.m. and 1:00 p.m. – 4:00 p.m.
For information about holiday closing times, please visit the Health Clinic’s website.
Children’s immunizations: $14 per eligible child
Influenza vaccinations for adults: $25
Influenza vaccinations for children: $14 per eligible child
Tuberculosis tests: $20 (Mondays only)
For more information, please visit the Health Clinic’s website.
Volunteer Application: please click here.
The City of Mesquite does help with emergency home repairs. The Emergency Repair Program assists homeowners in Mesquite, that qualify as low-income, with repairs to items that pose an imminent threat to the health and/or safety of the Homeowner and is limited to non-working HVAC, non-working water heater, gas leak, and standing raw sewage. For more information, contact staff at email@example.com.
The City of Mesquite does help with non-emergency home repairs. The program assists homeowners in Mesquite, that qualify as low-income, with up to a $30,000 grant for repairs to address interior and/or exterior deficiencies that make the dwelling unsafe, unsanitary or in need of renewal as determined by staff. Repair or replacement of items could include roofing, vinyl siding, windows, doors, flooring, painting, cabinetry, countertops, appliances, ADA modifications.For program eligibility requirements and to download an application for the waiting list, click here. Applications are processed in first-come, first-served order. Please contact staff at firstname.lastname@example.org for additional information. Note: The Housing rehabilitation program does not address foundation repairs or repairs for any other issue(s) caused by the foundation instability.
For more information about the application process and the current wait-list, visit: This link.
For more information about Mesquite Housing’s portability updates, visit: This link.
Housing Occupancy Technicians are assigned alphabetically.
Use the below list to find staff:
A - ED - email@example.com
EE-K - firstname.lastname@example.org
L-ROE - email@example.com
ROF-Z - firstname.lastname@example.org
(2): If the vehicle is in a driveway, backyard, or is parked on the grass, call the City’s 24-hour hotline or report the issue online at: This link .
Trash can be placed outside for pickup beginning at 5:30 p.m. the day before it is scheduled for pickup. Click here to figure out what day.
EMS patient reports are available in the Fire Administration offices, located at 1515 N. Galloway, Mesquite, TX 75149. Office hours are Monday through Friday from 8:00 AM to 5:00 PM.
Click here to continue.
No registration is required for medical alarms. The City of Mesquite does require that fire alarms in commercial buildings be registered. This includes all buildings except single-family residential dwellings. A nonrefundable permit fee of $50.00 per alarm site with one fire alarm control unit is required for the issuance of a permit. If an alarm site has multiple fire alarm control units, a nonrefundable fee of $50.00 for the first alarm control unit and $10.00 for each additional fire alarm control unit is required. A permit is issued for one year and must be renewed annually by payment of the required fee. A new fee and permit is required upon a change in ownership or change in occupancy of the property. A new owner or occupant of a building with a fire alarm is required to obtain a new permit. This includes both fire alarms that are monitored and fire alarms that only sound on the premises. Owners of fire alarms in commercial buildings are also required to have their alarm systems inspected by a fire alarm technician once each year, and records of the inspection, testing and maintenance shall be maintained at the fire alarm site and available for inspection with the consent of the permit holder or other authorized representative. The owners of all fire alarms, both registered commercial and non-registered residential, are subject to fines for excessive false alarms or for failure to properly maintain a fire alarm system. Contact the Fire Marshal's office at (972) 216-6267 for further information.
It is our goal to conduct a fire inspection of each business in Mesquite at least once each year. To request an inspection or register a complaint regarding a fire hazard, call the Fire Prevention office at (972)216-6267.
A multipurpose fire extinguisher is best for the home. A type "ABC" extinguisher rated at 2A:10B:C is recommended.
To obtain forms and information regarding plan reviews and permits of fire protection systems, fire lanes, flammable liquid storage tanks please visit the "Fire Plan Review Process" page at the link below; or contact the Fire Prevention offices at (972) 216-6267.
Yes. The phone number for an arson investigator is (972) 216-6316.
Fire station visits or requesting a fire truck to visit your special event can be accomplished by filling out our "Fire Station Visit / Fire Truck Visit Your Event Request" form. For more information, please contact Captain Jon Moore at (972) 216-6349.
The City of Mesquite has adopted the 2015 version of the International Fire Code by adopting City Ordinances 4486 and 4499.
The items and systems requiring permitting is located in Ordinance #4499. Click here to obtain the permit fee schedule.
A permit can be obtained through our online Citizen Self Service Portal (CSS). Click here to apply for a permit.
The permit fee schedule can be obtained from the City of Mesquite Fire Marshal's Office website. Click here to obtain the permit fee schedule.
Yes, a permit can be phased. A phasing plan must be submitted to the Fire Marshal’s Office during the online permitting process.
Once a permit is issued to the applicant through our online permitting process, the permit holder can log on to the Citizen Self Service Portal and request the system test. All fire protection systems shall be pretested before an inspection is requested.
It is the responsibility of the company or the permit holder to request a system test through our online Citizen Self Service Portal (CSS). Click here to request a system test.
A fire alarm operational permit is required for all occupancies that contain a firealarm system that produces an alarm signal that would summon or cause to besummoned a Fire Department response in the event of a fire or system activation.
A nonrefundable permit fee of $50.00 per alarm site with one fire alarm control unit is required for the issuance of a permit. If an alarm site has multiple fire alarm control units, a nonrefundable fee of $50.00 for the first alarm control unit and $10.00 for each additional fire alarm control unit is required. A permit is issued for one year and must be renewed annually by payment of the required fee.
A Knox-Box application can be obtained at 1515 N. Galloway Ave. at the Fire Administration Office (upstairs) or it can be ordered online at the Knox website. Click here to order from Knox.
Knox-box placement depends on the type of Knox-box that was purchased. Contact the fire code official for information on where to install the Knox-box. For more information please call (972) 216-6349.
Applications are accepted online for open positions. We do not accept paper applications or resumes in lieu of an application. Applications are only accepted for current open positions.
Once received, all applications will be reviewed for completeness and to ensure that an applicant meets the minimum qualifications of the position that they are applying for. Incomplete applications, along with applicants who do not meet the minimum qualifications, may not be eligible for further consideration. Due to the large volume of applications received, not all qualified candidates will be contacted.
A resume is not accepted in lieu of an online application. However, you may attach your resume to your online application for the hiring manager to view. Please note, applications that are not complete, but have a resume attached, will be considered an incomplete application.
Once you have applied online, your application will be reviewed to determine if you meet the minimum qualifications for the position(s) in which you are applying. If you meet the minimum qualifications, your application will be routed to the hiring manager for review and the hiring manager will contact you directly if you are selected for an interview.
You may contact our Human Resources Office at 972-216-6218 to check the status of your application.
Once you have submitted your application online, a confirmation page will appear. Please print or note the confirmation number assigned to your application. You will also receive a confirmation email if you provided a valid email on your application. Be sure to check your spam or junk mail folder if you do not receive the confirmation email in your inbox.
The Mesquite Veterans Memorial is a community-wide effort led by the City of Mesquite to build a new Veterans Memorial in Mesquite, Texas. The current Veterans Memorial, established in 1975, is at the flagpole in Heritage Square located in historic downtown Mesquite.
In 2010, an effort was started by a citizens group called Heroes of Mesquite to build a new place of reflection and education to recognize military veterans. It would be a destination to provide memory of the men and women of Mesquite who sacrificed their life in military service for our country, and in honor of those who have served. Through the diligent efforts of the Heroes of Mesquite, many community donations have been received since 2010. In 2017, a new community-wide campaign in partnership with the City of Mesquite is using the progress made by the Heroes of Mesquite to launch further public awareness and funding to design and build a new Mesquite Veterans Memorial. The campaign will seek donations from the general public, grant programs and corporate giving initiatives.
The design and construction of the Mesquite Veterans Memorial will be driven by public donations and corporate sponsorships. The location of the memorial will be at City Lake Park, 200 Parkview Street. The Mesquite City Council purchased property near the park as part of a master plan to connect the park to historic downtown Mesquite.
The Municipal Court does not handle these matters. Contact the Dallas County Tax Office at (972) 285-4666 or online at: This link.
**Some non-traffic violations can also be kept off a person’s record. For more information on these options, visit the Municipal Court in person or contact by phone.
More information is also available by visiting the Municipal Court in person at 211 Municipal Way from 8:00 a.m. to 5:00 p.m., Monday through Friday.
Petting zoos are not allowed because of health and sanitary reasons.
Also, there is a handicap accessible playground at the girls’ softball complex.
To see what a specific property is zoned please reference the City of Mesquite Interactive Map.
After verifying the zoning classification of the property, using the City of Mesquite Interactive Map, please refer to the City of Mesquite Zoning Ordinance use tables within the residential or non-residential sections. It is recommended that you call the Planning & Zoning Division to verify uses and other site conditions on the property in question.
Use the following link to view the Schedule of Permitted Uses in Nonresidential Zoning Districts
Depending on the desired use for the property, an administrative solution may not be legally viable. In such cases a Conditional Use Permit or Zoning Change Request may be considered by the Planning & Zoning Commission and the City Council if allowed through the Schedule of Permitted uses for that district. To determine your options, please contact the Planning & Zoning Division at 972-216-6212.
All front carports in the City of Mesquite require approval from the Board of Adjustment through a Special Exception. Contact the Planning and Zoning Division to determine if your property meets the criteria for a front carport.
You may obtain information from the following website:
The Mesquite Police Department is committed to unbiased policing. Acts of racial profiling are strictly prohibited by this department. Citizens who wish to file a complaint regarding an allegation of racial profiling may do by contacting the Mesquite Police Department Internal Affairs Section in person Monday through Friday, from 8 a.m. to 5 p.m. at 777 North Galloway Avenue, by email at email@example.com or by phone at 972-216-6236. Outside of the hours listed above, you may contact the on-duty watch commander at 972-216-6251 by email at firstname.lastname@example.org.
Complaints may be filed by contacting the Mesquite Police Department Internal Affairs Section in person Monday through Friday, from 8 a.m. to 5 p.m. at 777 North Galloway Avenue, or by phone at 972-216-6236. Outside of the hours listed above, you may contact the on-duty watch commander at 972-216-6251.
Compliments or complaints with respect to any ticket, citation, or warning issued by a Mesquite police officer may be address by phone at 972-216-6236, by mail at 777 N Galloway Ave., Mesquite, Texas, 75149, or by email at email@example.com.
The Solid Waste Division will pick up old refrigerators, dishwashers, clothes washers, dryers, hot water heaters, stoves, lawnmowers and other household appliances at no additional charge. Appliances are collected each Wednesday from either your alley or front curb. If you have an item to be collected, contact the Solid Waste Office prior to Wednesday. Pick-ups can be scheduled by calling (972) 216-6285 or online at:
Bagged grass clippings and leaves or brush piles no larger than 2 feet wide by 2 feet high by 4 feet long and weighing no more than 50 lbs. are picked up.
Large brush is collected Monday – Friday, once weekly. Large brush items are picked up at front curbs. Please do not block sidewalks with your debris.
The Composting Facility is located at 3550 Lawson Road, south of Cartwright Road. The facility is open daily (Monday, Tuesday, Thursday, Friday, Saturday) from 9:00 a.m. to 4:00 p.m., except Wednesdays, Sundays and holidays.
Acceptable Items: Trash, yard waste, fencing, furniture, lumber, appliances, automotive batteries, tires (limit 4). Small amounts of brick and concrete are also accepted.
Recyclable Items: Plastic containers, newspaper, magazines, telephone books, chipboard, cardboard, tin, steel, aluminum, glass, and all types of metal, and electronic waste (computers, monitors, televisions, etc.)
Unacceptable Items: Hazardous materials (pesticides, chemicals, solvents) paint, commercially generated waste, roofing materials, rocks, dirt, oil and other automotive fluids.
o Automotive fluids and oil filters
o Batteries of all kinds
o Chemical products for home use
o Cleaners and polishes
o Computers, cell phones, and electronics
o Craft and hobby supplies
o Fluorescent light tubes
o Lawn and garden chemicals
o Paint and home repair products
o Pool chemicals
Recycling and Collection Times
There is no need to separate items. All recyclables may be placed together in the same bin or blue bag. It is not necessary to rinse or remove labels from jars or cans. However, remove all liquid from containers to prevent contamination.
Glass may not be placed in a blue bag, only in a recycling bin. On rainy days, protect your bin from getting wet or simply save it for the next collection day.
For information on commercial trash and recycling service:
*The City cannot assist with walk-ups or driveways that are on private property. 50/50 Cost Sharing
The City of Mesquite is required by Federal law to provide a Water Quality Report (Consumer Confidence Report) annually. Water customers may obtain a copy of this report on the City of Mesquite website at www.cityofmesquite.com/waterqualityreport.
The City of Mesquite is required by law to furnish 120 bacteriological samples per month for testing. These samples are taken weekly and delivered to the State-certified lab in Wylie. If a bad sample is found, immediate retesting is required. If repeat testing fails the public would immediately be notified. The City is also required to take other water samples that include: lead & copper, chlorine residual, trihalomethanes & haloacetic acids, nitrification and Unregulated Contaminants (chloroform, bromoform, bromodichloromethane, dibromochloromethane). Total samples taken by Utilities for 2019 was 4,252.
Testing is done based on a mapping system approved by the Texas Commission on Environmental Quality (TCEQ). The testing sites are set up to encompass the entire distribution system. This site map and subsequent testing provides coverage for all areas of the distribution system.
Federal and state law requires notification to all franchise utilities before excavating or digging to repair a leak. This notification is required so that excavation and digging operations to repair a leak does not inadvertently cut or damage other utility lines (electric power, phone cables, cable TV or gas mains). A 48 hour notice is required for line locations. In an emergency when safety or property damage is an immediate concern, line location may be secured in two hours. Most repairs are not classified as emergencies. Often the locations may be made and there still seems to be no activity. Leaks are prioritized with large impact leaks and emergencies taking precedent over small nuisance leaks.
Mesquite’s water system contains:
The City of Mesquite attempts to notify customers of water service interruptions whenever possible. When water is cut off in an emergency situation residents are not always notified. On occasion, there is not adequate time to notify due to a water main break which is causing property damage or is a safety concern.
There are times when a water main rupture is substantial enough to depressurize the water lines in the immediate vicinity of the damage. Under this condition water is exiting the pipe in such volume that water pressure and flow cannot be maintained. The drop in pressure gives the appearance of the water being turned off even though this has not occurred.
If water service will be interrupted for only a short period of time, notification is sometimes not given. Notification in these cases takes manpower which is not available and service will be restored very soon.
Homeowners will need to bring a copy of the settlement statements received at the closing of the home and personal identification for each of the listed purchasers to the Water Billing Office. Renters will need to bring a copy of the lease agreement, green tag showing the property has passed inspection by the City of Mesquite within the past 30 days, and personal identification for each adult tenant on the lease to the Water Billing Office. For deposit information, please contact our Customer Service Team at 972-216-6208.
The Water Billing office accepts several methods of payments. These include: If you are paying in person, the Water Billing Office accepts cash, checks, money orders and all credit cards except American Express. If you are paying over the phone, the Water Billing Office accepts checks by phone or credit/debit cards through the automated payment system. If you are paying online, the Water Billing Office accepts payment with direct withdrawal from checking accounts and debit or credit cards. The Water Billing Office also accepts payments made at locations using Fidelity Express. For a list of these locations, contact the Water Billing Office at (972) 216-6208 or visit: This link .