How do I set up water service with the City of Mesquite?

Homeowners will need to bring a copy of the settlement statements received at the closing of the home and personal identification for each of the listed purchasers to the Water Billing Office. Renters will need to bring a copy of the lease agreement, green tag showing the property has passed inspection by the City of Mesquite within the past 30 days, and personal identification for each adult tenant on the lease to the Water Billing Office.  For deposit information, please contact our Customer Service Team at 972-216-6208.

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1. Can I get an extension on my water bill?
2. How do I set up an automatic bank draft for my account?
3. What do I do if I think my water bill is too high?
4. What are the current water restrictions?
5. How do I check the due date of my water bill?
6. Does the City give a discount for filling up swimming pools?
7. Can I change the due date of my water bill?
8. How do I change the name on my water account?
9. Does the City grant leak adjustments?
10. How do I set up water service with the City of Mesquite?
11. What methods of payment does the Water Billing Office accept?
12. Why is my bill higher than my neighbors?
13. What is the drainage charge on my bill?
14. How is my water bill calculated?
15. How do I report a water or sewer problem?