Water Customer account numbers are 15 digits long with two segments :
Account Number = first nine digits
Customer ID = last six digits
The City offers several options for payment of your utility bill.
Online Payment
Submit a payment. Fees assessed by the credit card company will be passed on to the customer by the City of Mesquite.
Check-by-Phone Call 972-216-6208 and provide your checking account information.
Credit Card by Phone Call 972-216-6208 and provide your credit card information. Fees assessed by the credit card company will be passed on to the customer by the City of Mesquite.
Recurring Bank Draft To set up an automatic recurring bank draft from your bank account call 972-216-6208. There is NO FEE assessed by the City of Mesquite for this choice of payment. Please click here to download the form.
Store Payment Locations
To pay at local store locations using Fidelity Express payment services.
Payment by Mail Mail your payment to: City of Mesquite, Water Utilities, PO Box 850287, Mesquite TX 75185-0287
Pay in Person During normal business hours, payments may be made by cash, check, money order, or credit card inside City Hall at the Cashier Window at 757 N Galloway Avenue.
Phone App Payment ***Our mobile app is temporarily down for technical updates.